What Makes Us Different? Customer Service

Customer Service


What Makes Us Different? Customer Service

Over the next 3 weeks McAdams Plumbing is going to discuss what makes our company different; this week is Customer Service.

Customer Service

With literally hundreds of plumbing companies in the greater Denver area, there has to be a good reason for a customer to choose one company over the others. The first way McAdams Plumbing sets itself apart from the competition is with our customer service.

We really do care about our customers, and we want them happy all the time. While no one is excited about having to pay for plumbing repairs, we try to at least make it easy on you by understanding your unique situation and empathizing with you. We’ll take the time to talk with you on the phone, offer you prices if we can, even look at pictures or video of the problem to help diagnose. We are flexible and will work to show you why you can trust us.

Now, this isn’t to say we are perfect. We aren’t. We’re human. We make mistakes too. But when mistakes are made we work tirelessly to get the situation resolved in a satisfactory manner. So as a current or future customer, if you are ever dissatisfied, please call us right away. We want to resolve the issue and make it right for you and your family.

McAdams Plumbing is a part of Colorado and we aren’t planning on going anywhere. We have a deep rooted client base and they are our lifeblood. We’d love for you to join them and really understand what it means to be a McAdams Plumbing customer. You will always be treated with integrity and respect.

Thank you all!

Customer Service

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  • “As a professional myself, I highly recommend these people!”

    Customer Review Richard Martin Review 2/21/14 As a former contractor for 35 years, I know something about this business and the people that work in the industry. This is a class act operation. These folks do what they say they will, when they say they will, how they say they will, on time, for the Read the full article…

  • Can’t say enough positive things

    Customer Review Edith Emory Review 02.19.15 I can’t say enough positive things about this company. I’ve worked with them three times in the last year, on two different properties. They are always quick to respond, very courteous, and quite professional. The work they have done – repair a rusted-out drainpipe under concrete in the basement, Read the full article…

  • “Among the very best”

    Customer Review Juli Ludwig Review 06.18.14 Rick was our plumber, he arrived earler than scheduled, following a phone call to confirm that this was OK. He was very personable, and changed out our garbage disposal very quickly. He left the kitchen area clean. Of all of the plumbers I have had over many years, I Read the full article…