RESIDENTIAL PLUMBING & FLOOD PREVENTION EXPERTS


Customer Service

Customer Service

Customer Service                       Plain and simple, if you are in business and deal with customers you are offering customer service.

When answering a phone, before you pick up be sure you are smiling, it truly does reflect in the tone of your voice on the other end with your customer.

Customer Service

Forget the gimmicks, give your customers fair up front pricing from the beginning.  Customers want and deserve to be appreciated for their patronage to your business. Always say “Thank You” and really mean it! Your customers are why you are in business.

Customer Service

Do what you say you are going to do and don’t put your customers in a position to have to reach out to find out what is going on. Communicate with your customers honestly. If there is conflict, resolve it by offering solutions. Give the customer your immediate attention so the situation can be resolved quickly and to both parties satisfaction.

Customer Service

At McAdams Plumbing, Inc., we promise that this type of customer service is what you’ll receive every time you call. Our goal is to make sure that we’ve done everything we can to ensure your complete satisfaction.

We always want to hear from you. If you ever have a question, comment, or concern, do not hesitate to call or email. We’re here for you and it’s our pleasure to help.

Thanks for reading along this week. Enjoy the beautiful weather out there!

-Jac

mcadamsplumbing.com https://www.bbb.org  www.yelp.com /www.facebook.com

Plumbers in Broomfield

Comments are closed.

  • Excellent service!

    Customer Review Linda Sumrow Review 9.10.14 Chris R. was prompt and cleared my kitchen drain in just a few minutes. Also gave good advice and info. Excellent service! McAdams Plumbing Response: Thank you so much for the great review Linda! We’re so happy you were pleased and we hope you won’t hesitate to call if Read the full article…

  • “If I could give more stars….I would.”

    Customer Review Loni H. Review 11/27/12 5-Star Yelp Review 11/27/2012 If I could give more stars….I would.   I couldn’t find anyone who could recommend a plumber so we ended up calling 12 different plumbers this morning and either they wouldn’t return our calls or they weren’t interested in a smaller residential job.   We Read the full article…

  • “I wouldn’t hesitate to use them again.”

    Customer Review Kyle Craig Review 1/21/13 Member Review:         They thoroughly resolved the problem in less than 45 minutes; they cleaned everything up; and I wouldn’t hesitate to use them again. Description of Work: Chris and Rick came out and cleaned out a blocked drain pipe.  They arrived on time, called ahead, Read the full article…