RESIDENTIAL PLUMBING & FLOOD PREVENTION EXPERTS


Customer Service

Customer Service

Customer Service                       Plain and simple, if you are in business and deal with customers you are offering customer service.

When answering a phone, before you pick up be sure you are smiling, it truly does reflect in the tone of your voice on the other end with your customer.

Customer Service

Forget the gimmicks, give your customers fair up front pricing from the beginning.  Customers want and deserve to be appreciated for their patronage to your business. Always say “Thank You” and really mean it! Your customers are why you are in business.

Customer Service

Do what you say you are going to do and don’t put your customers in a position to have to reach out to find out what is going on. Communicate with your customers honestly. If there is conflict, resolve it by offering solutions. Give the customer your immediate attention so the situation can be resolved quickly and to both parties satisfaction.

Customer Service

At McAdams Plumbing, Inc., we promise that this type of customer service is what you’ll receive every time you call. Our goal is to make sure that we’ve done everything we can to ensure your complete satisfaction.

We always want to hear from you. If you ever have a question, comment, or concern, do not hesitate to call or email. We’re here for you and it’s our pleasure to help.

Thanks for reading along this week. Enjoy the beautiful weather out there!

-Jac

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Plumbers in Broomfield

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  • “If you want excellent service call McAdams Plumbing.”

    Customer Review John Van Royen Review 11/06/12 The service performed was the replacement of the tank kit.  The ball float had completely broken off. If you want excellent service call McAdams Plumbing. My mother’s master bedroom toilet overflowed on a Saturday evening and she had quite a mess.  She told me the next morning  during our phone Read the full article…

  • “Very friendly”

    Customer Review Sheri Duren Review 11/01/13 Description of work: Replaced garbage disposal and kitchen faucet. Customer Testimonial: Very friendly. We called on Mon and had an appt for Thu morning. He called before arriving, was friendly, and finished in an hour. Plan to use again. McAdams Plumbing response: Thank you so much for the great Read the full article…

  • “If I could give more stars….I would.”

    Customer Review Loni H. Review 11/27/12 5-Star Yelp Review 11/27/2012 If I could give more stars….I would.   I couldn’t find anyone who could recommend a plumber so we ended up calling 12 different plumbers this morning and either they wouldn’t return our calls or they weren’t interested in a smaller residential job.   We Read the full article…