RESIDENTIAL PLUMBING & FLOOD PREVENTION EXPERTS

Articles with 'Customer Service' as a tag.


Customer Service

Customer Service                        Plain and simple, if you are in business and deal with customers you are offering customer service. When answering a phone, before you pick up be sure you are smiling, it truly does reflect in the tone of your voice on the Read the full article…


We Are Now A Kohler Leading Edge Company!

We Are Now A Kohler Leading Edge Company! McAdams Plumbing is very excited to announce that we have been selected to be a part of the Kohler Leading Edge program! You can now find McAdams Plumbing listed as a Leading Edge Plumber on the Kohler website. We think that’s pretty cool and we’re really excited Read the full article…


2014 Customer Service Award Winners!

2014 Customer Service Award Winners McAdams Plumbing has claimed their 3rd consecutive Talk of the Town Excellence in Customer Service Award! On behalf of the entire McAdams Plumbing staff we are honored and grateful to receive this award. It is always humbling to know that our customers see and appreciate the mission we are working Read the full article…


Angie’s List 2013 Super Service Award Winner!

Angie’s List 2013 Super Service Award Winner! McAdams Plumbing is excited to announce that we have received the Angie’s List 2013 Super Service Award! This is our second consecutive win and we couldn’t be more excited. The folks over here at MP would like to sincerely thank all of our great customers who spread the Read the full article…


Happy New Year!

  Happy New Year from McAdams Plumbing! Happy New Year everyone! Wednesday marks the first day of 2014 and what a wild ride 2013 has been. McAdams Plumbing made a lot of strides in 2013. We hired a new Master plumber, we expanded our service area, we won another Super Service Award from Angie’s List, Read the full article…


All About Whirlpool Water Heaters

  All About Whirlpool Water Heaters So recently we ran into a situation with a customer dealing with their Whirlpool water heater. The quick and easy is that it was less than 2 years old, still under manufacturer’s warranty, but was malfunctioning and needed a new part. These folks weren’t sure what to do so Read the full article…

  • “McAdams Plumbing was very professional.”

    Customer Review Daniel Peterson Review 3/02/12 McAdams Plumbing was very professional. I am a realtor and property manager, and I called McAdams Plumbing because my tenant’s hot water heater needed to be replaced. They were able to come out the same day I called and they did a good job installing the water heater. I Read the full article…

  • “Great, friendly, punctual, high quality, professional service”

    Customer Review Zach Siguaw Review 5/29/13 Description of Work: Fixed damaged toilet closet flange and installed new toilet. Customer Testimonial: I received great, friendly, punctual, high quality, professional service from McAdams Plumbing. Rick came out and gave me an estimate. The issue I had was an improperly installed toilet (from the previous occupants), had been Read the full article…

  • “The customer service was exceptional”

    Customer Review Anthony Lobato Review 1/27/14   McAdams Plumbing was great, the took care of my water heater replacement in a couple hours and had everything cleaned up and operational. The customer service was exceptional, and I knew I was going to be taken care of. Chris R. was very helpful and straight to business. He Read the full article…