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What Makes Us Different? Integrity

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What Makes Us Different? Integrity

Culminating our 3 week look at what makes McAdams Plumbing different from other plumbing companies, today we talk about integrity.

Plumbers with integrity

Now, seriously, I know what you are thinking. Everyone says their company has integrity, so how does that make MP different? The answer is truly in our actions. As a locally run family company we see our customers all the time. They know us, they know our family, and they know our friends. As a company, we must make sure that every interaction we have with a customer is a great one. If for some reason it’s not, we’ll do everything in our power to fix it. We want to make you feel like family. Why? Because it’s the right thing to do! More than that, we are likely going to see you again in the neighborhood, at church, or at the grocery store, and when we do, we want to be greeted with a smile rather than avoidance. The only way to earn that is to prove our integrity to our customers and our community everyday.

Broomfield plumbers with integrity

When I served in the USAF, the creed was “Integrity first, service before self, and excellence in all we do.” At McAdams Plumbing, we have adopted the principles of that creed into our own business model. We define integrity as “doing the right thing, even when no one is looking,” and that is exactly what we strive for. Our personnel are always honest and trustworthy. All plumbers are fully licensed, ensured, and bonded for you and your home’s safety. We price our work in house, as a board, so that you know you are getting a fair price for the quality work of a Master Plumber. We do not answer to any investors who push bottom line earnings first and fair treatment of the customer later. We don’t have any corporate reference books or “rewards plans” to try and convince you you’ll be getting a deal for overpriced work. No, rather we build everything we do around the customer experience in order to make sure you are safe and happy with your purchase. Why? Again, because it’s simply the right thing to do.

We welcome any questions about our company, our methods, or our pricing. We’d be happy to talk with you over the phone, via email, or heck you can even shoot us a text if you want. Whatever you are comfortable with. Why? Because it’s the right thing to do. We’ll be here for you when you need us.

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  • “I will use no other plumbing company”

    Customer Review Cory Amend Review 5.6.14 I have been able to get to know the entire McAdams family over the last two years and their service is outstanding!  It is refreshing to work with a small, family owned business that does work as promised and on time.  I will use no other plumbing company. McAdams Read the full article…

  • “They do a great job!”

    Customer Review Renee Kennedy Review 1/26/14 McAdams Plumbing is right on time fast knowledgeable. They stand behind there work and communicate to you what the problem is and what needs to be done. They do a great job! McAdams Plumbing Response: Thank you for the kind words Renee! We promise to keep offering the same Read the full article…

  • ‘Very helpful to get an ‘on the way’ phone call.”

    Customer Review Linda Szepe Review 2/09/14 I was happy that McAdams was able to get to me in to clean out my drain in a time frame that was convenient to me. Since I work 20 minutes away it was very helpful to get an “on the way” phone call. I was pleased that the Read the full article…