What Makes Us Different? Integrity

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What Makes Us Different? Integrity

Culminating our 3 week look at what makes McAdams Plumbing different from other plumbing companies, today we talk about integrity.

Plumbers with integrity

Now, seriously, I know what you are thinking. Everyone says their company has integrity, so how does that make MP different? The answer is truly in our actions. As a locally run family company we see our customers all the time. They know us, they know our family, and they know our friends. As a company, we must make sure that every interaction we have with a customer is a great one. If for some reason it’s not, we’ll do everything in our power to fix it. We want to make you feel like family. Why? Because it’s the right thing to do! More than that, we are likely going to see you again in the neighborhood, at church, or at the grocery store, and when we do, we want to be greeted with a smile rather than avoidance. The only way to earn that is to prove our integrity to our customers and our community everyday.

Broomfield plumbers with integrity

When I served in the USAF, the creed was “Integrity first, service before self, and excellence in all we do.” At McAdams Plumbing, we have adopted the principles of that creed into our own business model. We define integrity as “doing the right thing, even when no one is looking,” and that is exactly what we strive for. Our personnel are always honest and trustworthy. All plumbers are fully licensed, ensured, and bonded for you and your home’s safety. We price our work in house, as a board, so that you know you are getting a fair price for the quality work of a Master Plumber. We do not answer to any investors who push bottom line earnings first and fair treatment of the customer later. We don’t have any corporate reference books or “rewards plans” to try and convince you you’ll be getting a deal for overpriced work. No, rather we build everything we do around the customer experience in order to make sure you are safe and happy with your purchase. Why? Again, because it’s simply the right thing to do.

We welcome any questions about our company, our methods, or our pricing. We’d be happy to talk with you over the phone, via email, or heck you can even shoot us a text if you want. Whatever you are comfortable with. Why? Because it’s the right thing to do. We’ll be here for you when you need us.

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  • “Finished in 15 minutes at nearly 1/3 the competition’s price.”

    Customer Review Cara Beasley Review 6/06/12 I was quoted a rather high price for a simple pipe blockage from another plumbing company. McAdams came out right after my call, took a look at the issue, answered my questions, and was finished in 15 minutes at nearly 1/3 the competition’s price. I was so happy. Thank Read the full article…

  • I would request his service again

    Customer Review Tom Hammond Review 02.17.15 Chris was prompt, courteous, and provided me with several options. He did not push for the more expensive solution, and completed the repair as stated. I would request his service again. McAdams Plumbing, Inc. Response: Thank you so much for the great review Tom and we’re happy to hear Read the full article…

  • I now have a trusted plumber

    Customer Review Charles Buonassissi Review 10.8.14 Chris R. provided outstanding service at my home. I had several issues to resolve and Chris provided me with clear options and no pressure pricing for each service. He completed all work expertly and the final price was less than the estimate! I now have a trusted plumber for Read the full article…