RESIDENTIAL PLUMBING & FLOOD PREVENTION EXPERTS

Frequently Asked Questions

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Frequently Asked Questions

In the plumbing industry there are many frequently asked questions.

We are going to try to do our best to cover the most common FAQs to give you a better understanding of our services.

If you don’t see your question addressed below please feel free to call 303-465-1900 or email Jacqueline at [email protected].

Our customer service staff is here for you so please don’t hesitate to reach out.

Frequently Asked Questions

Q: Why do I have to pay a service charge?

A: Service charges are used to cover the cost of sending a vehicle to your home. These vehicles are equipped with thousands of pounds of equipment and driven by a licensed plumbing professional. We have worked hard to keep our overhead low to minimize service charges, but unfortunately they are not something we can afford to do away with.

Many companies do not charge a service charge to come out. Often these companies are either a one-man show (home based business) or are doing one of the following: building the service charge into the labor, charging a diagnostic fee, charging a trip fee, or waiving the fee only if you accept the bid.

Q: Why should I hire a licensed professional?

A: Your plumbing system is more complicated than you may realize. Licensed plumbers spend countless hours in classrooms and in training in order to understand plumbing codes, elevations, connection requires, thermostatic pressure, proper fittings and connections, back-flow and disease prevention, etc. You don’t want to leave the safety of your family and home to an amateur.

Angie’s List has a great article on the importance of hiring a licensed, insured, and bonded professional contractor like McAdams Plumbing. We encourage you to take a look.

Frequently Asked Questions


  • “We were so happy to find an honest company”

    Customer Review Alexandra R. Review 8/22/13 We were so happy to find an honest company to just come and get our water heater re-started and not charge a fortune for the trip and not try to sell us a new tank, (ours is about 7 years old) We called yesterday at the end of  the Read the full article…

  • “McAdam’s Plumbing was the best call we could have made.”

    Customer Review Alysha William Review 2.28.12 Overall Excellent McAdam’s Plumbing was the best call we could have made. We have been getting a strong and inexplicable sewage smell in our home. We have had the city and various plumbers here trying to figure out where it was coming from, but to no avail. Many of them Read the full article…

  • Fast Clean Repair

    Customer Review Richard Killgore Review 8.12.14 Fast, clean service with explanation of procedure. Chris worked quickly and explained his procedure. McAdams Plumbing Response: Thank you so much for taking the time to leave a review Richard! We appreciate it. If there’s ever anything we can do for you in the future, please don’t hesitate to Read the full article…