RESIDENTIAL PLUMBING & FLOOD PREVENTION EXPERTS

Frequently Asked Questions

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Frequently Asked Questions

In the plumbing industry there are many frequently asked questions.

We are going to try to do our best to cover the most common FAQs to give you a better understanding of our services.

If you don’t see your question addressed below please feel free to call 303-465-1900 or email Jacqueline at [email protected].

Our customer service staff is here for you so please don’t hesitate to reach out.

Frequently Asked Questions

Q: Why do I have to pay a service charge?

A: Service charges are used to cover the cost of sending a vehicle to your home. These vehicles are equipped with thousands of pounds of equipment and driven by a licensed plumbing professional. We have worked hard to keep our overhead low to minimize service charges, but unfortunately they are not something we can afford to do away with.

Many companies do not charge a service charge to come out. Often these companies are either a one-man show (home based business) or are doing one of the following: building the service charge into the labor, charging a diagnostic fee, charging a trip fee, or waiving the fee only if you accept the bid.

Q: Why should I hire a licensed professional?

A: Your plumbing system is more complicated than you may realize. Licensed plumbers spend countless hours in classrooms and in training in order to understand plumbing codes, elevations, connection requires, thermostatic pressure, proper fittings and connections, back-flow and disease prevention, etc. You don’t want to leave the safety of your family and home to an amateur.

Angie’s List has a great article on the importance of hiring a licensed, insured, and bonded professional contractor like McAdams Plumbing. We encourage you to take a look.

Frequently Asked Questions


  • Can’t say enough positive things

    Customer Review Edith Emory Review 02.19.15 I can’t say enough positive things about this company. I’ve worked with them three times in the last year, on two different properties. They are always quick to respond, very courteous, and quite professional. The work they have done – repair a rusted-out drainpipe under concrete in the basement, Read the full article…

  • ‘Very helpful to get an ‘on the way’ phone call.”

    Customer Review Linda Szepe Review 2/09/14 I was happy that McAdams was able to get to me in to clean out my drain in a time frame that was convenient to me. Since I work 20 minutes away it was very helpful to get an “on the way” phone call. I was pleased that the Read the full article…

  • Professional and pleasant

    Customer Review Christina Lieu Review 10.21.14 Chris R. arrived within the schedule time. He was professional and pleasant to talk to. I had shower handle that need to be repair – it would not shut off the water. He looked at the problem and knew exactly what to fix. Chris gave me a quote and Read the full article…