RESIDENTIAL PLUMBING & FLOOD PREVENTION EXPERTS

Frequently Asked Questions

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Frequently Asked Questions

In the plumbing industry there are many frequently asked questions.

We are going to try to do our best to cover the most common FAQs to give you a better understanding of our services.

If you don’t see your question addressed below please feel free to call 303-465-1900 or email Jacqueline at jac@mcadamsplumbing.com.

Our customer service staff is here for you so please don’t hesitate to reach out.

Frequently Asked Questions

Q: Why do I have to pay a service charge?

A: Service charges are used to cover the cost of sending a vehicle to your home. These vehicles are equipped with thousands of pounds of equipment and driven by a licensed plumbing professional. We have worked hard to keep our overhead low to minimize service charges, but unfortunately they are not something we can afford to do away with.

Many companies do not charge a service charge to come out. Often these companies are either a one-man show (home based business) or are doing one of the following: building the service charge into the labor, charging a diagnostic fee, charging a trip fee, or waiving the fee only if you accept the bid.

Q: Why should I hire a licensed professional?

A: Your plumbing system is more complicated than you may realize. Licensed plumbers spend countless hours in classrooms and in training in order to understand plumbing codes, elevations, connection requires, thermostatic pressure, proper fittings and connections, back-flow and disease prevention, etc. You don’t want to leave the safety of your family and home to an amateur.

Angie’s List has a great article on the importance of hiring a licensed, insured, and bonded professional contractor like McAdams Plumbing. We encourage you to take a look.

Frequently Asked Questions


  • “McAdams Plumbing was very professional.”

    Customer Review Daniel Peterson Review 3/02/12 McAdams Plumbing was very professional. I am a realtor and property manager, and I called McAdams Plumbing because my tenant’s hot water heater needed to be replaced. They were able to come out the same day I called and they did a good job installing the water heater. I Read the full article…

  • “I will use no other plumbing company”

    Customer Review Cory Amend Review 5.6.14 I have been able to get to know the entire McAdams family over the last two years and their service is outstanding!  It is refreshing to work with a small, family owned business that does work as promised and on time.  I will use no other plumbing company. McAdams Read the full article…

  • “Great experience every step of the way!”

    Customer Review Shellie Joiner Review 6/21/13 Description of Work: Replaced water heater Customer Testimonial: Great experience every step of the way!  Everyone was professional and friendly.  Rick and Chris were on time, pleasant, professional and very informative. I have found a plumbing company for life and one I feel comfortable refering my friends to.  Thanks Read the full article…