RESIDENTIAL PLUMBING & FLOOD PREVENTION EXPERTS

Frequently Asked Questions

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Frequently Asked Questions

In the plumbing industry there are many frequently asked questions.

We are going to try to do our best to cover the most common FAQs to give you a better understanding of our services.

If you don’t see your question addressed below please feel free to call 303-465-1900 or email Jacqueline at jac@mcadamsplumbing.com.

Our customer service staff is here for you so please don’t hesitate to reach out.

Frequently Asked Questions

Q: Why do I have to pay a service charge?

A: Service charges are used to cover the cost of sending a vehicle to your home. These vehicles are equipped with thousands of pounds of equipment and driven by a licensed plumbing professional. We have worked hard to keep our overhead low to minimize service charges, but unfortunately they are not something we can afford to do away with.

Many companies do not charge a service charge to come out. Often these companies are either a one-man show (home based business) or are doing one of the following: building the service charge into the labor, charging a diagnostic fee, charging a trip fee, or waiving the fee only if you accept the bid.

Q: Why should I hire a licensed professional?

A: Your plumbing system is more complicated than you may realize. Licensed plumbers spend countless hours in classrooms and in training in order to understand plumbing codes, elevations, connection requires, thermostatic pressure, proper fittings and connections, back-flow and disease prevention, etc. You don’t want to leave the safety of your family and home to an amateur.

Angie’s List has a great article on the importance of hiring a licensed, insured, and bonded professional contractor like McAdams Plumbing. We encourage you to take a look.

Frequently Asked Questions


  • “Cost was very reasonable and I am beyond satisfied”

    Customer Review Allen Richards Review 12/19/13   I had a bit of a plumbing emergency at the retail store I run so I called McAdams Plumbing. It took them less then an hour to have someone at my store to fix my problem. The cost was very reasonable and I am beyond satisfied. Thank you Read the full article…

  • “One of the best jobs he had ever seen.”

    Customer Review Gary Koenig Review 7/11/12 Rick was here yesterday and installed a new water heater for my house that is currently being built. A very nice guy and he did a great job. Today Andy Smith from the City and County of Broomfield stopped by to perform the inspection. He said the plumbing work was Read the full article…

  • Very professional and quick

    Customer Testimonial Jackie Brock Testimonial 9.17.14 The gentleman was very professional and quick (and punctual), and got the job done. Response from McAdams Plumbing: Thanks for the great review Jackie! Very glad Chris treated you well and you were pleased with the service. If there’s ever anything we can do for you in the future, Read the full article…