RESIDENTIAL PLUMBING & FLOOD PREVENTION EXPERTS

Frequently Asked Questions

rule

Frequently Asked Questions

In the plumbing industry there are many frequently asked questions.

We are going to try to do our best to cover the most common FAQs to give you a better understanding of our services.

If you don’t see your question addressed below please feel free to call 303-465-1900 or email Jacqueline at [email protected].

Our customer service staff is here for you so please don’t hesitate to reach out.

Frequently Asked Questions

Q: Why do I have to pay a service charge?

A: Service charges are used to cover the cost of sending a vehicle to your home. These vehicles are equipped with thousands of pounds of equipment and driven by a licensed plumbing professional. We have worked hard to keep our overhead low to minimize service charges, but unfortunately they are not something we can afford to do away with.

Many companies do not charge a service charge to come out. Often these companies are either a one-man show (home based business) or are doing one of the following: building the service charge into the labor, charging a diagnostic fee, charging a trip fee, or waiving the fee only if you accept the bid.

Q: Why should I hire a licensed professional?

A: Your plumbing system is more complicated than you may realize. Licensed plumbers spend countless hours in classrooms and in training in order to understand plumbing codes, elevations, connection requires, thermostatic pressure, proper fittings and connections, back-flow and disease prevention, etc. You don’t want to leave the safety of your family and home to an amateur.

Angie’s List has a great article on the importance of hiring a licensed, insured, and bonded professional contractor like McAdams Plumbing. We encourage you to take a look.

Frequently Asked Questions


  • “As a professional myself, I highly recommend these people!”

    Customer Review Richard Martin Review 2/21/14 As a former contractor for 35 years, I know something about this business and the people that work in the industry. This is a class act operation. These folks do what they say they will, when they say they will, how they say they will, on time, for the Read the full article…

  • “Above and beyond scope of the job.”

    Customer Review Nathan Hawk Review 5/11/12 After completing all the work, Richard took time to carefully explain the issues, and then he ran a couple of tests that I felt were above and beyond the call of duty. And then he gave me a one year warranty that was, again, above and beyond scope of Read the full article…

  • Quick, kind, and professional

    Customer Review Michael Patterson Review 11.04.14 Rick and Chris installed three bathroom sink faucets for us. They were quick, kind and professional. We are pleased with the quality of their work. McAdams Plumbing Response: Thank you so much for the kind words Michael. We’re so happy to hear you were pleased with the service. If Read the full article…