RESIDENTIAL PLUMBING & FLOOD PREVENTION EXPERTS

Frequently Asked Questions

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Frequently Asked Questions

In the plumbing industry there are many frequently asked questions.

We are going to try to do our best to cover the most common FAQs to give you a better understanding of our services.

If you don’t see your question addressed below please feel free to call 303-465-1900 or email Jacqueline at [email protected].

Our customer service staff is here for you so please don’t hesitate to reach out.

Frequently Asked Questions

Q: Why do I have to pay a service charge?

A: Service charges are used to cover the cost of sending a vehicle to your home. These vehicles are equipped with thousands of pounds of equipment and driven by a licensed plumbing professional. We have worked hard to keep our overhead low to minimize service charges, but unfortunately they are not something we can afford to do away with.

Many companies do not charge a service charge to come out. Often these companies are either a one-man show (home based business) or are doing one of the following: building the service charge into the labor, charging a diagnostic fee, charging a trip fee, or waiving the fee only if you accept the bid.

Q: Why should I hire a licensed professional?

A: Your plumbing system is more complicated than you may realize. Licensed plumbers spend countless hours in classrooms and in training in order to understand plumbing codes, elevations, connection requires, thermostatic pressure, proper fittings and connections, back-flow and disease prevention, etc. You don’t want to leave the safety of your family and home to an amateur.

Angie’s List has a great article on the importance of hiring a licensed, insured, and bonded professional contractor like McAdams Plumbing. We encourage you to take a look.

Frequently Asked Questions


  • “If I could give more stars….I would.”

    Customer Review Loni H. Review 11/27/12 5-Star Yelp Review 11/27/2012 If I could give more stars….I would.   I couldn’t find anyone who could recommend a plumber so we ended up calling 12 different plumbers this morning and either they wouldn’t return our calls or they weren’t interested in a smaller residential job.   We Read the full article…

  • “McAdams was great”

    Customer Review Diana Keslar Review 4.21.14   McAdams was great – they were fast to respond and had everything working great. I will recommend them to all my friends and family here in Colorado. McAdams Plumbing Response: Thank you so much for the great review Diana! We’re glad you were pleased with your service. If Read the full article…

  • “I have never had a company impress me like McAdams Plumbing”

    Customer Review Katrina B. Review 9/06/13   As a Property Manager of many single family homes throughout the Denver Metro area, I have often needed to find a plumber whether for emergencies or just everyday problems.  In the many years I have been working as a Property Manager, I have never had a company impress Read the full article…