RESIDENTIAL PLUMBING & FLOOD PREVENTION EXPERTS

Articles with 'Customer Service' as a tag.


Customer Service

Customer Service                        Plain and simple, if you are in business and deal with customers you are offering customer service. When answering a phone, before you pick up be sure you are smiling, it truly does reflect in the tone of your voice on the Read the full article…


We Are Now A Kohler Leading Edge Company!

We Are Now A Kohler Leading Edge Company! McAdams Plumbing is very excited to announce that we have been selected to be a part of the Kohler Leading Edge program! You can now find McAdams Plumbing listed as a Leading Edge Plumber on the Kohler website. We think that’s pretty cool and we’re really excited Read the full article…


2014 Customer Service Award Winners!

2014 Customer Service Award Winners McAdams Plumbing has claimed their 3rd consecutive Talk of the Town Excellence in Customer Service Award! On behalf of the entire McAdams Plumbing staff we are honored and grateful to receive this award. It is always humbling to know that our customers see and appreciate the mission we are working Read the full article…


Angie’s List 2013 Super Service Award Winner!

Angie’s List 2013 Super Service Award Winner! McAdams Plumbing is excited to announce that we have received the Angie’s List 2013 Super Service Award! This is our second consecutive win and we couldn’t be more excited. The folks over here at MP would like to sincerely thank all of our great customers who spread the Read the full article…


Happy New Year!

  Happy New Year from McAdams Plumbing! Happy New Year everyone! Wednesday marks the first day of 2014 and what a wild ride 2013 has been. McAdams Plumbing made a lot of strides in 2013. We hired a new Master plumber, we expanded our service area, we won another Super Service Award from Angie’s List, Read the full article…


All About Whirlpool Water Heaters

  All About Whirlpool Water Heaters So recently we ran into a situation with a customer dealing with their Whirlpool water heater. The quick and easy is that it was less than 2 years old, still under manufacturer’s warranty, but was malfunctioning and needed a new part. These folks weren’t sure what to do so Read the full article…

  • Very professional and quick

    Customer Testimonial Jackie Brock Testimonial 9.17.14 The gentleman was very professional and quick (and punctual), and got the job done. Response from McAdams Plumbing: Thanks for the great review Jackie! Very glad Chris treated you well and you were pleased with the service. If there’s ever anything we can do for you in the future, Read the full article…

  • Professional and pleasant

    Customer Review Christina Lieu Review 10.21.14 Chris R. arrived within the schedule time. He was professional and pleasant to talk to. I had shower handle that need to be repair – it would not shut off the water. He looked at the problem and knew exactly what to fix. Chris gave me a quote and Read the full article…

  • “Everything went great.”

    Customer Review Barbara Voakes Review 8/29/13 Description of work: Cleaned out the sewer line. Customer Testimonial: Everything went great.  They had an emergency call so could not make the original time, but I was informed immediately and given options for when the work could be done.  No problem at all for me. McAdams Plumbing Response Thank Read the full article…