RESIDENTIAL PLUMBING & FLOOD PREVENTION EXPERTS

Articles with 'Customer Service' as a tag.


Customer Service

Customer Service                        Plain and simple, if you are in business and deal with customers you are offering customer service. When answering a phone, before you pick up be sure you are smiling, it truly does reflect in the tone of your voice on the Read the full article…


We Are Now A Kohler Leading Edge Company!

We Are Now A Kohler Leading Edge Company! McAdams Plumbing is very excited to announce that we have been selected to be a part of the Kohler Leading Edge program! You can now find McAdams Plumbing listed as a Leading Edge Plumber on the Kohler website. We think that’s pretty cool and we’re really excited Read the full article…


2014 Customer Service Award Winners!

2014 Customer Service Award Winners McAdams Plumbing has claimed their 3rd consecutive Talk of the Town Excellence in Customer Service Award! On behalf of the entire McAdams Plumbing staff we are honored and grateful to receive this award. It is always humbling to know that our customers see and appreciate the mission we are working Read the full article…


Angie’s List 2013 Super Service Award Winner!

Angie’s List 2013 Super Service Award Winner! McAdams Plumbing is excited to announce that we have received the Angie’s List 2013 Super Service Award! This is our second consecutive win and we couldn’t be more excited. The folks over here at MP would like to sincerely thank all of our great customers who spread the Read the full article…


Happy New Year!

  Happy New Year from McAdams Plumbing! Happy New Year everyone! Wednesday marks the first day of 2014 and what a wild ride 2013 has been. McAdams Plumbing made a lot of strides in 2013. We hired a new Master plumber, we expanded our service area, we won another Super Service Award from Angie’s List, Read the full article…


All About Whirlpool Water Heaters

  All About Whirlpool Water Heaters So recently we ran into a situation with a customer dealing with their Whirlpool water heater. The quick and easy is that it was less than 2 years old, still under manufacturer’s warranty, but was malfunctioning and needed a new part. These folks weren’t sure what to do so Read the full article…

  • That’s real service

    Customer Review Ian P. Review 01.04.15 Sunday morning – no hot water – We got a call back inside 5minutes – three quick questions and then they walked me through the process of relighting the pilot (I had tried and failed so was a little skeptical) – and voila… solved. Thanks for taking the time Read the full article…

  • “They did a great job.”

    Customer Review Tom Silva Review 1/14/13 Member Review:       They did a great job. They were prompt, were very professional, and solved the problems quickly and efficiently. Also, they were the only plumbers we called who were able to respond on the same day that we called them. All the others were backed Read the full article…

  • “Great experience every step of the way!”

    Customer Review Shellie Joiner Review 6/21/13 Description of Work: Replaced water heater Customer Testimonial: Great experience every step of the way!  Everyone was professional and friendly.  Rick and Chris were on time, pleasant, professional and very informative. I have found a plumbing company for life and one I feel comfortable refering my friends to.  Thanks Read the full article…