RESIDENTIAL PLUMBING & FLOOD PREVENTION EXPERTS


Customer Service

Customer Service

Customer Service                       Plain and simple, if you are in business and deal with customers you are offering customer service.

When answering a phone, before you pick up be sure you are smiling, it truly does reflect in the tone of your voice on the other end with your customer.

Customer Service

Forget the gimmicks, give your customers fair up front pricing from the beginning.  Customers want and deserve to be appreciated for their patronage to your business. Always say “Thank You” and really mean it! Your customers are why you are in business.

Customer Service

Do what you say you are going to do and don’t put your customers in a position to have to reach out to find out what is going on. Communicate with your customers honestly. If there is conflict, resolve it by offering solutions. Give the customer your immediate attention so the situation can be resolved quickly and to both parties satisfaction.

Customer Service

At McAdams Plumbing, Inc., we promise that this type of customer service is what you’ll receive every time you call. Our goal is to make sure that we’ve done everything we can to ensure your complete satisfaction.

We always want to hear from you. If you ever have a question, comment, or concern, do not hesitate to call or email. We’re here for you and it’s our pleasure to help.

Thanks for reading along this week. Enjoy the beautiful weather out there!

-Jac

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Plumbers in Broomfield

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  • “I am very pleased”

    Customer Review Christopher Petrizzo Review 7/12/13 Description of Work: Cleared kitchen/laundry drain. Customer Testimonial: I thought the main line needing clearing, and that is what I requested when I called them. But when Rick got there, he helped me see that it wasn’t the main line that needed cleaning, but the kitchen/laundry line. He would Read the full article…

  • “Cost was very reasonable and I am beyond satisfied”

    Customer Review Allen Richards Review 12/19/13   I had a bit of a plumbing emergency at the retail store I run so I called McAdams Plumbing. It took them less then an hour to have someone at my store to fix my problem. The cost was very reasonable and I am beyond satisfied. Thank you Read the full article…

  • “I am happy to say I found our new plumber!”

    Customer Review Patricia Caliendo Review 6/23/12 Rick and his son, Chris, came out to “right” the plumbing under my kitchen sink. My husband installed an under cabinet water filter and noticed the plumbing was not vented properly. Rick assessed the problem and fixed it, in addition to installing a new faucet. He was professional and Read the full article…