RESIDENTIAL PLUMBING & FLOOD PREVENTION EXPERTS


Customer Service

Customer Service

Customer Service                       Plain and simple, if you are in business and deal with customers you are offering customer service.

When answering a phone, before you pick up be sure you are smiling, it truly does reflect in the tone of your voice on the other end with your customer.

Customer Service

Forget the gimmicks, give your customers fair up front pricing from the beginning.  Customers want and deserve to be appreciated for their patronage to your business. Always say “Thank You” and really mean it! Your customers are why you are in business.

Customer Service

Do what you say you are going to do and don’t put your customers in a position to have to reach out to find out what is going on. Communicate with your customers honestly. If there is conflict, resolve it by offering solutions. Give the customer your immediate attention so the situation can be resolved quickly and to both parties satisfaction.

Customer Service

At McAdams Plumbing, Inc., we promise that this type of customer service is what you’ll receive every time you call. Our goal is to make sure that we’ve done everything we can to ensure your complete satisfaction.

We always want to hear from you. If you ever have a question, comment, or concern, do not hesitate to call or email. We’re here for you and it’s our pleasure to help.

Thanks for reading along this week. Enjoy the beautiful weather out there!

-Jac

mcadamsplumbing.com https://www.bbb.org  www.yelp.com /www.facebook.com

Plumbers in Broomfield

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  • “Great, friendly, punctual, high quality, professional service”

    Customer Review Zach Siguaw Review 5/29/13 Description of Work: Fixed damaged toilet closet flange and installed new toilet. Customer Testimonial: I received great, friendly, punctual, high quality, professional service from McAdams Plumbing. Rick came out and gave me an estimate. The issue I had was an improperly installed toilet (from the previous occupants), had been Read the full article…

  • I would request his service again

    Customer Review Tom Hammond Review 02.17.15 Chris was prompt, courteous, and provided me with several options. He did not push for the more expensive solution, and completed the repair as stated. I would request his service again. McAdams Plumbing, Inc. Response: Thank you so much for the great review Tom and we’re happy to hear Read the full article…

  • “5 Star Service from Knowledgeable Caring Pros”

    Customer Review Mark W. Review 3.13.14 I’ve had Rick McAdams in my house a number of times to fix our various plumbing emergencies and, quite frankly, he is the ONLY plumber I’ll let in my house. He is knowledgeable, caring and just a darned nice person. I HIGHLY recommend Rick and the whole gang at Read the full article…