RESIDENTIAL PLUMBING & FLOOD PREVENTION EXPERTS


Customer Service

Customer Service

Customer Service                       Plain and simple, if you are in business and deal with customers you are offering customer service.

When answering a phone, before you pick up be sure you are smiling, it truly does reflect in the tone of your voice on the other end with your customer.

Customer Service

Forget the gimmicks, give your customers fair up front pricing from the beginning.  Customers want and deserve to be appreciated for their patronage to your business. Always say “Thank You” and really mean it! Your customers are why you are in business.

Customer Service

Do what you say you are going to do and don’t put your customers in a position to have to reach out to find out what is going on. Communicate with your customers honestly. If there is conflict, resolve it by offering solutions. Give the customer your immediate attention so the situation can be resolved quickly and to both parties satisfaction.

Customer Service

At McAdams Plumbing, Inc., we promise that this type of customer service is what you’ll receive every time you call. Our goal is to make sure that we’ve done everything we can to ensure your complete satisfaction.

We always want to hear from you. If you ever have a question, comment, or concern, do not hesitate to call or email. We’re here for you and it’s our pleasure to help.

Thanks for reading along this week. Enjoy the beautiful weather out there!

-Jac

mcadamsplumbing.com https://www.bbb.org  www.yelp.com /www.facebook.com

Plumbers in Broomfield

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  • That’s real service

    Customer Review Ian P. Review 01.04.15 Sunday morning – no hot water – We got a call back inside 5minutes – three quick questions and then they walked me through the process of relighting the pilot (I had tried and failed so was a little skeptical) – and voila… solved. Thanks for taking the time Read the full article…

  • “The price was very reasonable”

    Customer Review Thornton Paxton Review 1/30/14   We called McAdams in the morning after finding a leak in our basement and Chris M. had us set up with an appt. in the late afternoon of the same day. He was very courteous and friendly in helping us. When the afternoon came, Chris R., master plumber, Read the full article…

  • “They were AMAZING!!!”

    Customer Review Katy Allen Review 2.22.14 I was amazed at how quickly and how well the technicians at McAdams Plumbing got us a new hot water heater and got it installed. They were AMAZING!!! I called them mid-morning on Tuesday and the new hot water heater was installed, the old one taken away, everything was Read the full article…