RESIDENTIAL PLUMBING & FLOOD PREVENTION EXPERTS


Think Twice Before Shopping Online!

Shopping online

 

Think Twice Before Shopping Online

It is a digital age we are in, there’s no arguing that fact. Shopping online has become one of the most convenient services of the internet. It allows you to search for the product you want, compare prices amongst competitors, and have the best option shipped directly to you without ever having to leave your home! You may not get it right away, but still it beats fighting traffic to go to a storefront just to pay a marked up price doesn’t it?

There are some things, however, that are not always best ordered online. Plumbing fixtures tend to be one of these things. In our years of service to Broomfield and Denver we have run into quite a few good intentioned folks who ordered a toilet, faucet, or sink online just to have it arrive and find out it’s basically useless for them. Some of the most common issues we have seen with products ordered from third party websites (i.e. Amazon, Ebay, O.co) are:

  • Fixtures don’t match the application (incompatible)
  • Missing hardware
  • No brand names (makes part matching/replacement impossible)
  • Incorrect or non-standard sizing
  • Do not follow standard plumbing code requirements
  • No warranty

When these errors occur, most of these online shopping websites do their best to right any wrong, but they don’t always have control over the company that develops and ships the product. And let’s be honest, it’s quite the hassle to have to re-box a toilet and ship it back to the place it came from.

This is why McAdams Plumbing recommends that you always purchase your plumbing fixtures from either a plumbing industry supplier (i.e. Ferguson Enterprises, Park Supply, George T. Sanders), a national hardware store (i.e. Lowe’s, Home Depot), or directly from the website of a plumbing fixture producer (i.e. Kohler, Delta, Moen). If you do plan on ordering online, make sure the part you order matches the application EXACTLY. If you have any questions or are hesitating on what you should order, give McAdams Plumbing a call and we’ll help walk you through finding the right product for what you need.

Shopping online

 

Following these practices will ensure that you receive the part you are looking for, can easily return the product if something is wrong, and also ensures what you are getting will be under some sort of warranty. If you choose to purchase your product from a discount website, please make sure the product you are getting matches the application EXACTLY. Also it doesn’t hurt to call the company that is shipping the product to inquire about their return policy.

Alright, hope that offers some helpful information. If you have any questions at all regarding this post please leave a comment below or give us a call at 303-465-1900, we’re here to help!

The Proof is in the Plumbing!

Shopping online

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  • Quick, kind, and professional

    Customer Review Michael Patterson Review 11.04.14 Rick and Chris installed three bathroom sink faucets for us. They were quick, kind and professional. We are pleased with the quality of their work. McAdams Plumbing Response: Thank you so much for the kind words Michael. We’re so happy to hear you were pleased with the service. If Read the full article…

  • Great Service!

    Customer Review Trisha Miller Review 11.12.14 Great service! I called on a Friday at 3pm in Boulder, they were at my door in 30 minutes to give a quote on installing shower fixtures. They were able complete the job that next Monday morning. Not sure if they are the cheapest around, but if you are Read the full article…

  • Very happy with the quality of work

    Customer Review Saundra Newsome Review 12.06.2014 I decided to have McAdams Plumbing do the job, because the other company’s estimate was double what McAdams would charge. I had a toilet replaced and a new hot water tank put in. The pricing was very acceptable. I was very happy with the quality of work and the Read the full article…