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It is a digital age we are in, there’s no arguing that fact. Shopping online has become one of the most convenient services of the internet. It allows you to search for the product you want, compare prices amongst competitors, and have the best option shipped directly to you without ever having to leave your home! You may not get it right away, but still it beats fighting traffic to go to a storefront just to pay a marked up price doesn’t it?
There are some things, however, that are not always best ordered online. Plumbing fixtures tend to be one of these things. In our years of service to Broomfield and Denver we have run into quite a few good intentioned folks who ordered a toilet, faucet, or sink online just to have it arrive and find out it’s basically useless for them. Some of the most common issues we have seen with products ordered from third party websites (i.e. Amazon, Ebay, O.co) are:
When these errors occur, most of these online shopping websites do their best to right any wrong, but they don’t always have control over the company that develops and ships the product. And let’s be honest, it’s quite the hassle to have to re-box a toilet and ship it back to the place it came from.
This is why McAdams Plumbing recommends that you always purchase your plumbing fixtures from either a plumbing industry supplier (i.e. Ferguson Enterprises, Park Supply, George T. Sanders), a national hardware store (i.e. Lowe’s, Home Depot), or directly from the website of a plumbing fixture producer (i.e. Kohler, Delta, Moen). If you do plan on ordering online, make sure the part you order matches the application EXACTLY. If you have any questions or are hesitating on what you should order, give McAdams Plumbing a call and we’ll help walk you through finding the right product for what you need.
Following these practices will ensure that you receive the part you are looking for, can easily return the product if something is wrong, and also ensures what you are getting will be under some sort of warranty. If you choose to purchase your product from a discount website, please make sure the product you are getting matches the application EXACTLY. Also it doesn’t hurt to call the company that is shipping the product to inquire about their return policy.
Alright, hope that offers some helpful information. If you have any questions at all regarding this post please leave a comment below or give us a call at 303-465-1900, we’re here to help!
The Proof is in the Plumbing!