RESIDENTIAL PLUMBING & FLOOD PREVENTION EXPERTS

Frequently Asked Questions

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Frequently Asked Questions

In the plumbing industry there are many frequently asked questions.

We are going to try to do our best to cover the most common FAQs to give you a better understanding of our services.

If you don’t see your question addressed below please feel free to call 303-465-1900 or email Jacqueline at [email protected].

Our customer service staff is here for you so please don’t hesitate to reach out.

Frequently Asked Questions

Q: Why do I have to pay a service charge?

A: Service charges are used to cover the cost of sending a vehicle to your home. These vehicles are equipped with thousands of pounds of equipment and driven by a licensed plumbing professional. We have worked hard to keep our overhead low to minimize service charges, but unfortunately they are not something we can afford to do away with.

Many companies do not charge a service charge to come out. Often these companies are either a one-man show (home based business) or are doing one of the following: building the service charge into the labor, charging a diagnostic fee, charging a trip fee, or waiving the fee only if you accept the bid.

Q: Why should I hire a licensed professional?

A: Your plumbing system is more complicated than you may realize. Licensed plumbers spend countless hours in classrooms and in training in order to understand plumbing codes, elevations, connection requires, thermostatic pressure, proper fittings and connections, back-flow and disease prevention, etc. You don’t want to leave the safety of your family and home to an amateur.

Angie’s List has a great article on the importance of hiring a licensed, insured, and bonded professional contractor like McAdams Plumbing. We encourage you to take a look.

Frequently Asked Questions


  • “I am very pleased”

    Customer Review Christopher Petrizzo Review 7/12/13 Description of Work: Cleared kitchen/laundry drain. Customer Testimonial: I thought the main line needing clearing, and that is what I requested when I called them. But when Rick got there, he helped me see that it wasn’t the main line that needed cleaning, but the kitchen/laundry line. He would Read the full article…

  • “They did a great job.”

    Customer Review Tom Silva Review 1/14/13 Member Review:       They did a great job. They were prompt, were very professional, and solved the problems quickly and efficiently. Also, they were the only plumbers we called who were able to respond on the same day that we called them. All the others were backed Read the full article…

  • Very happy with the quality of work

    Customer Review Saundra Newsome Review 12.06.2014 I decided to have McAdams Plumbing do the job, because the other company’s estimate was double what McAdams would charge. I had a toilet replaced and a new hot water tank put in. The pricing was very acceptable. I was very happy with the quality of work and the Read the full article…