RESIDENTIAL PLUMBING & FLOOD PREVENTION EXPERTS

Frequently Asked Questions

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Frequently Asked Questions

In the plumbing industry there are many frequently asked questions.

We are going to try to do our best to cover the most common FAQs to give you a better understanding of our services.

If you don’t see your question addressed below please feel free to call 303-465-1900 or email Jacqueline at [email protected].

Our customer service staff is here for you so please don’t hesitate to reach out.

Frequently Asked Questions

Q: Why do I have to pay a service charge?

A: Service charges are used to cover the cost of sending a vehicle to your home. These vehicles are equipped with thousands of pounds of equipment and driven by a licensed plumbing professional. We have worked hard to keep our overhead low to minimize service charges, but unfortunately they are not something we can afford to do away with.

Many companies do not charge a service charge to come out. Often these companies are either a one-man show (home based business) or are doing one of the following: building the service charge into the labor, charging a diagnostic fee, charging a trip fee, or waiving the fee only if you accept the bid.

Q: Why should I hire a licensed professional?

A: Your plumbing system is more complicated than you may realize. Licensed plumbers spend countless hours in classrooms and in training in order to understand plumbing codes, elevations, connection requires, thermostatic pressure, proper fittings and connections, back-flow and disease prevention, etc. You don’t want to leave the safety of your family and home to an amateur.

Angie’s List has a great article on the importance of hiring a licensed, insured, and bonded professional contractor like McAdams Plumbing. We encourage you to take a look.

Frequently Asked Questions


  • “Everything went great.”

    Customer Review Barbara Voakes Review 8/29/13 Description of work: Cleaned out the sewer line. Customer Testimonial: Everything went great.  They had an emergency call so could not make the original time, but I was informed immediately and given options for when the work could be done.  No problem at all for me. McAdams Plumbing Response Thank Read the full article…

  • “Great experience with a plumber that I completely trust.”

    Customer Review Michael Clement Review 10/20/13 Description of work: Replaced 3/4 Main Sprinkler Valve. Customer Testimonial: On Saturday morning I noticed that my vacuum breaker was dripping even though I had blown out the sprinklers the weekend before.  I knew that the shut off valve in the crawl space was failing to close completely.  I Read the full article…

  • “The quality of work was excellent.”

    Customer Review RaeAnne Miller Review 3/23/12 When I called McAdams Plumbing, I was definitely in the market for a new plumber. I spoke with Rick, who told me that they serviced the Boulder area, where my rental property was located. I was impressed that he did exactly what he said they were going to do: Read the full article…