RESIDENTIAL PLUMBING & FLOOD PREVENTION EXPERTS

Frequently Asked Questions

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Frequently Asked Questions

In the plumbing industry there are many frequently asked questions.

We are going to try to do our best to cover the most common FAQs to give you a better understanding of our services.

If you don’t see your question addressed below please feel free to call 303-465-1900 or email Jacqueline at [email protected].

Our customer service staff is here for you so please don’t hesitate to reach out.

Frequently Asked Questions

Q: Why do I have to pay a service charge?

A: Service charges are used to cover the cost of sending a vehicle to your home. These vehicles are equipped with thousands of pounds of equipment and driven by a licensed plumbing professional. We have worked hard to keep our overhead low to minimize service charges, but unfortunately they are not something we can afford to do away with.

Many companies do not charge a service charge to come out. Often these companies are either a one-man show (home based business) or are doing one of the following: building the service charge into the labor, charging a diagnostic fee, charging a trip fee, or waiving the fee only if you accept the bid.

Q: Why should I hire a licensed professional?

A: Your plumbing system is more complicated than you may realize. Licensed plumbers spend countless hours in classrooms and in training in order to understand plumbing codes, elevations, connection requires, thermostatic pressure, proper fittings and connections, back-flow and disease prevention, etc. You don’t want to leave the safety of your family and home to an amateur.

Angie’s List has a great article on the importance of hiring a licensed, insured, and bonded professional contractor like McAdams Plumbing. We encourage you to take a look.

Frequently Asked Questions


  • We are now a customer for life

    Customer Review Brad Coen Review 10.17.14 One of our properties had a major plumbing issue and McAdams Plumbing was there within the hour and had it fixed in no time. We are now a customer for life. McAdams Plumbing Response: Thank you for the outstanding review Brad! We’re happy to welcome you to the McAdams Read the full article…

  • “I am happy to say I found our new plumber!”

    Customer Review Patricia Caliendo Review 6/23/12 Rick and his son, Chris, came out to “right” the plumbing under my kitchen sink. My husband installed an under cabinet water filter and noticed the plumbing was not vented properly. Rick assessed the problem and fixed it, in addition to installing a new faucet. He was professional and Read the full article…

  • “THANK YOU FOR THIS GREAT EXPERIENCE”

    Sharon Bush Review Customer Review 2/22/14 (Testimonial taken from email) THANK YOU FOR YOUR PROMPT SERVICE AND REASONABLE RATE.  CHRIS IS A GREAT REPRESENTATIVE FOR YOUR COMPANY.  GREAT PUBLIC RELATIONS MAN.  THANK YOU FOR THIS GREAT EXPERIENCE WITH YOUR PLUMBING COMPANY.  I’LL USE YOUR SERVICES FROM NOW ON. McAdams Plumbing Response: Thank you very much Read the full article…