RESIDENTIAL PLUMBING & FLOOD PREVENTION EXPERTS

Frequently Asked Questions

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Frequently Asked Questions

In the plumbing industry there are many frequently asked questions.

We are going to try to do our best to cover the most common FAQs to give you a better understanding of our services.

If you don’t see your question addressed below please feel free to call 303-465-1900 or email Jacqueline at jac@mcadamsplumbing.com.

Our customer service staff is here for you so please don’t hesitate to reach out.

Frequently Asked Questions

Q: Why do I have to pay a service charge?

A: Service charges are used to cover the cost of sending a vehicle to your home. These vehicles are equipped with thousands of pounds of equipment and driven by a licensed plumbing professional. We have worked hard to keep our overhead low to minimize service charges, but unfortunately they are not something we can afford to do away with.

Many companies do not charge a service charge to come out. Often these companies are either a one-man show (home based business) or are doing one of the following: building the service charge into the labor, charging a diagnostic fee, charging a trip fee, or waiving the fee only if you accept the bid.

Q: Why should I hire a licensed professional?

A: Your plumbing system is more complicated than you may realize. Licensed plumbers spend countless hours in classrooms and in training in order to understand plumbing codes, elevations, connection requires, thermostatic pressure, proper fittings and connections, back-flow and disease prevention, etc. You don’t want to leave the safety of your family and home to an amateur.

Angie’s List has a great article on the importance of hiring a licensed, insured, and bonded professional contractor like McAdams Plumbing. We encourage you to take a look.

Frequently Asked Questions


  • “Very responsive”

    Customer Review Steve Hanson Review 07.14.14 They were very responsive and fit me into their schedule to solve my plumbing problem. McAdams Plumbing Response: Thank you for the great review Steve! We appreciate you taking the time out of your schedule for this. If there’s ever anything we can do for you in the future please Read the full article…

  • “He was friendly, punctual!”

    Customer Review Lisa Smith Review 6/19/13 Description of Work: He came out to repair our toilet and install a new garbage disposal Customer Testimonial: He was friendly, punctual! McAdams Plumbing Response Thank you so much for your review! We want to ensure that all of our customers have nothing but the best possible experience with Read the full article…

  • Knowledgeable and reasonably priced

    Customer Review Sandy Clark Review 11.12.14 Very prompt and courteous service.  Knowledgeable and reasonably priced.  Would definitely use again! McAdams Plumbing Response: Thank you so much for the great review Sandy, we truly appreciate you going out of your way for us. We’re so glad you were pleased with your service. If there’s ever anything Read the full article…