RESIDENTIAL PLUMBING & FLOOD PREVENTION EXPERTS

Frequently Asked Questions

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Frequently Asked Questions

In the plumbing industry there are many frequently asked questions.

We are going to try to do our best to cover the most common FAQs to give you a better understanding of our services.

If you don’t see your question addressed below please feel free to call 303-465-1900 or email Jacqueline at [email protected].

Our customer service staff is here for you so please don’t hesitate to reach out.

Frequently Asked Questions

Q: Why do I have to pay a service charge?

A: Service charges are used to cover the cost of sending a vehicle to your home. These vehicles are equipped with thousands of pounds of equipment and driven by a licensed plumbing professional. We have worked hard to keep our overhead low to minimize service charges, but unfortunately they are not something we can afford to do away with.

Many companies do not charge a service charge to come out. Often these companies are either a one-man show (home based business) or are doing one of the following: building the service charge into the labor, charging a diagnostic fee, charging a trip fee, or waiving the fee only if you accept the bid.

Q: Why should I hire a licensed professional?

A: Your plumbing system is more complicated than you may realize. Licensed plumbers spend countless hours in classrooms and in training in order to understand plumbing codes, elevations, connection requires, thermostatic pressure, proper fittings and connections, back-flow and disease prevention, etc. You don’t want to leave the safety of your family and home to an amateur.

Angie’s List has a great article on the importance of hiring a licensed, insured, and bonded professional contractor like McAdams Plumbing. We encourage you to take a look.

Frequently Asked Questions


  • Fast Clean Repair

    Customer Review Richard Killgore Review 8.12.14 Fast, clean service with explanation of procedure. Chris worked quickly and explained his procedure. McAdams Plumbing Response: Thank you so much for taking the time to leave a review Richard! We appreciate it. If there’s ever anything we can do for you in the future, please don’t hesitate to Read the full article…

  • “The service and qualitiy have been impeccable”

    Customer Review Julie Griffin Review 3.28.14 I am a new homeowner and have already needed a plummber twice. I asked a co-worker for a referral the first time and was given the name of McAdams. Both times I have used them, the service and qualitiy have been impeccable. It is rare that you find a Read the full article…

  • “Among the very best”

    Customer Review Juli Ludwig Review 06.18.14 Rick was our plumber, he arrived earler than scheduled, following a phone call to confirm that this was OK. He was very personable, and changed out our garbage disposal very quickly. He left the kitchen area clean. Of all of the plumbers I have had over many years, I Read the full article…