RESIDENTIAL PLUMBING & FLOOD PREVENTION EXPERTS

Frequently Asked Questions

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Frequently Asked Questions

In the plumbing industry there are many frequently asked questions.

We are going to try to do our best to cover the most common FAQs to give you a better understanding of our services.

If you don’t see your question addressed below please feel free to call 303-465-1900 or email Jacqueline at jac@mcadamsplumbing.com.

Our customer service staff is here for you so please don’t hesitate to reach out.

Frequently Asked Questions

Q: Why do I have to pay a service charge?

A: Service charges are used to cover the cost of sending a vehicle to your home. These vehicles are equipped with thousands of pounds of equipment and driven by a licensed plumbing professional. We have worked hard to keep our overhead low to minimize service charges, but unfortunately they are not something we can afford to do away with.

Many companies do not charge a service charge to come out. Often these companies are either a one-man show (home based business) or are doing one of the following: building the service charge into the labor, charging a diagnostic fee, charging a trip fee, or waiving the fee only if you accept the bid.

Q: Why should I hire a licensed professional?

A: Your plumbing system is more complicated than you may realize. Licensed plumbers spend countless hours in classrooms and in training in order to understand plumbing codes, elevations, connection requires, thermostatic pressure, proper fittings and connections, back-flow and disease prevention, etc. You don’t want to leave the safety of your family and home to an amateur.

Angie’s List has a great article on the importance of hiring a licensed, insured, and bonded professional contractor like McAdams Plumbing. We encourage you to take a look.

Frequently Asked Questions


  • “I will use no other plumbing company”

    Customer Review Cory Amend Review 5.6.14 I have been able to get to know the entire McAdams family over the last two years and their service is outstanding!  It is refreshing to work with a small, family owned business that does work as promised and on time.  I will use no other plumbing company. McAdams Read the full article…

  • I now have a trusted plumber

    Customer Review Charles Buonassissi Review 10.8.14 Chris R. provided outstanding service at my home. I had several issues to resolve and Chris provided me with clear options and no pressure pricing for each service. He completed all work expertly and the final price was less than the estimate! I now have a trusted plumber for Read the full article…

  • “Everything was spotless.”

    Customer Review Jeff Kasman Review 2/20/14   Very helpful and professional. They sent Chris R out with in less than an hour after I called for a backed up sewer line and he was finish with in about an hour after that. Everything was spotless. You couldn’t tell any work had been done. It was Read the full article…